This week we take a step back from the web development rock-face to look at a more business-oriented topic. User-centered design is all very well, but how do you join the dots when it comes to managing your customer relationships long term? Entrepreneur Tej Kohli discusses the benefits to your business of investing in some Customer Relationship Mojo.

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2008 has been a quiet year for good web design and development books. The standout thus far is Luke Wroblewski’s “Web Form Design”, published by Rosenfeld Media, both in terms of content and design. Digital Web’s own Matthew Pennell reviews “Web Form Design” and finds LukeW’s design thinking far outshines focusing on the humble web form.

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What sort of state is your desk in right now? Clutter on your website, just as in your environment, can have a negative effect on your visitors’ state of mind. Kyle Mueller takes a look at some of the common pitfalls and how to avoid them.

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Whether you’re embarking on the research phase of a new project, in need of some more design inspiration, or just looking for a quiet place to work, it is all too easy to overlook one enormous free resource. William Hicks wants you to know how to be a better designer by taking it offline—at your local library.

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With millions of users on board, Myspace is the largest, renowned social networking website. However, people use Myspace for different reasons ranging from personal stuff to business contacts. The main reason that makes myspace so popular is that, it is the only website that has an option to change the layouts according to your mood.

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The introduction of information technology (IT) has transformed the way businesses used to operate. With the supports from IT, businesses are experiencing thousand fold increase in their revenue. Most importantly, they are also able to benefit from a bigger bunch satisfied to users.

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Response to brand communication is instantaneous, and conversion to business is very high. This is because in contrast to conventional forms of interruptive advertising, the viewer has actually chosen to see the commercial.

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The usability of a website though forms a crucial aspect contributing to its success, is often overlooked by many web designers. Everyone knows the so called benefits of making a website efficiently usable for the users, but still not many tackle the issue seriously.

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Internet marketing ties together creative and technical aspects of the Internet, including design, development, advertising, and sales.

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Internet marketing places an emphasis on marketing that appeal to a specific behavior or interest, rather than reaching out to a broadly-defined demographic.

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